Terms of Service

Welcome to Lumigow ("Lumigow", "Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of the website located at https://lumigow.com/ (the "Site"), and any products, services, content, or features offered through the Site (collectively, the "Service").

By accessing or using the Site, browsing our content, creating an account, or placing an order, you agree to be bound by these Terms, our Privacy Policy, our Shipping Policy, and our Refund Policy, all of which are incorporated by reference. If you do not agree to all of these Terms, you must not access or use the Site.

We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides us with the online ecommerce platform that allows us to sell our products to you.

Section 1 - Eligibility and Online Store Terms

By agreeing to these Terms, you represent and warrant that:

• You are at least 18 years of age, or the age of majority in your state, province, or country of residence, whichever is higher.
• You have the legal capacity to enter into a binding contract.
• You are not prohibited from receiving our products or services under the laws of your jurisdiction.
• If you are accessing the Site or placing an order on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service.

Section 2 - General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the Site through which the Service is provided, without express written permission from us.

All products sold through this Site are intended for personal use only. You agree not to resell, redistribute, or commercially exploit any products purchased through the Service without our prior written consent.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.

This Site may contain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on the Site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service or any product.

Section 5 - Products and Services

Certain products may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that your device's display of any color will be accurate.

Our products, including vehicle security devices, are designed to deter, delay, or detect unauthorized access to a vehicle. They are not guaranteed to prevent theft, damage, or loss in all circumstances. No security product is infallible, and use of our products does not eliminate the risk of vehicle theft or break-in. You acknowledge that you remain responsible for taking reasonable precautions to secure your vehicle and property at all times.

You are responsible for ensuring that your use of our products complies with all applicable laws and regulations in your jurisdiction, including road traffic laws, vehicle modification laws, and any conditions of your vehicle insurance policy. We make no representation that our products are legal for use in every jurisdiction.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and orders that use the same billing or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Payments, Pricing, and Currency

• We accept the payment methods displayed at checkout, which may include credit card, debit card, Shop Pay, Apple Pay, Google Pay, PayPal, and other methods.
• By submitting payment information, you represent that you are authorised to use the payment method and that the information you provide is accurate.
• All prices on the Site are displayed and charged in United States Dollars (USD) only. We do not bill in any other currency.
• If your local currency is different from USD, your bank, card issuer, or payment provider may apply foreign exchange (FX) conversion fees, international transaction fees, cross-border fees, currency conversion margins, or other charges in connection with your purchase. These fees are charged solely by your bank, card issuer, or payment provider and are not received by, controlled by, or affiliated with Lumigow. Lumigow has no visibility over, responsibility for, or ability to refund such fees.
• The exchange rate applied to your purchase is determined by your bank, card issuer, or payment provider at the time the transaction is processed. The final amount debited from your account in your local currency may therefore differ from any estimated conversion shown on the Site or by any third-party currency tool.
• You are solely responsible for understanding the fees and exchange rates your bank or payment provider applies to international transactions. We recommend you check with your bank or payment provider prior to placing your order.
• You are responsible for any taxes, duties, customs charges, GST, VAT, or import fees that may apply to your order based on your delivery destination. These charges are separate from the product price and shipping fees, and are not collected by Lumigow.
• Refunds, where issued, will be processed in USD to the original payment method. Any difference between the USD amount refunded and the local currency amount you originally paid (caused by exchange rate fluctuations or fees charged by your bank) is not the responsibility of Lumigow.

Section 8 - Shipping and Delivery

• Shipping times provided on the Site are estimates only and are not guaranteed.
• We are not responsible for delays caused by carriers, customs authorities, weather, or other circumstances beyond our reasonable control.
• Title and risk of loss for products pass to you upon delivery to the carrier.
• For international orders, you are the importer of record and are responsible for compliance with all customs, import, and duty requirements in your country.
• Full details are set out in our Shipping Policy.

Section 9 - Returns and Refunds

Our return and refund process is governed by our Refund Policy, which forms part of these Terms. Products must meet the eligibility criteria set out in that policy to qualify for a return or refund.

Nothing in these Terms or in our Refund Policy excludes, restricts, or modifies any consumer right or remedy you have under applicable consumer protection law where such rights cannot lawfully be excluded.

Section 10 - Optional Tools and Third-Party Services

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

Section 11 - Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. Please review carefully the third party's policies and practices before engaging in any transaction.

Section 12 - User Comments, Feedback, and Submissions

If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials, whether online, by email, by post, or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.

We are and shall be under no obligation to maintain any Comments in confidence, to pay compensation for any Comments, or to respond to any Comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, or other proprietary right. You further agree that your Comments will not contain libellous, abusive, or obscene material, or any computer virus or malware. You are solely responsible for any Comments you make and their accuracy.

Section 13 - Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Section 14 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

Section 15 - Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

• For any unlawful purpose.
• To solicit others to perform or participate in any unlawful acts.
• To violate any international, federal, state, or local laws or regulations.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• To submit false or misleading information.
• To upload or transmit viruses or any other type of malicious code.
• To collect or track the personal information of others.
• To spam, phish, pharm, pretext, spider, crawl, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Service or any related website.
• To use any of our products in the commission of a crime, including unauthorised access to vehicles or property you do not own or do not have permission to access.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 16 - Intellectual Property

All content on this Site, including but not limited to logos, brand names, product names, text, graphics, images, photographs, videos, illustrations, designs, icons, and software, is the property of Lumigow or its licensors and is protected by copyright, trademark, and other intellectual property laws.

"Lumigow", the Lumigow logo, and all product names are trademarks of Lumigow. You may not use these marks without our prior written consent.

You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the Site without our prior written permission.

Section 17 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You expressly agree that, to the extent permitted by law, your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, except as expressly stated by us or as required by applicable law.

To the maximum extent permitted by law, in no case shall Lumigow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, vehicle theft, vehicle damage, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service.

Where liability cannot lawfully be excluded, our total liability to you for all claims arising under or in connection with these Terms or your use of the Service shall not exceed the total amount paid by you to us for the specific product giving rise to the claim in the twelve (12) months preceding the claim.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Lumigow and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 19 - Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using the Site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services.

Section 21 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on this Site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 22 - Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 23 - Contact Information

For questions about these Terms, please contact us at:

Email: support.lumigow@gmail.com